Marketing Assistant

“Never permit a dichotomy to rule your life, a dichotomy in which you hate what you do so you can have pleasure in your spare time. Look for a situation in which your work will give you as much happiness as your spare time.” - Pablo Picasso

You’re passionate (especially about pets) and quick on your toes – the type of person who likes to jump into different situations and quickly become the problem solver through your awesome communication and decision-making skills. If you’re thinking, “Well that’s creepy, how do they already know that much about me?” - Keep reading. You might be the person we’re looking for.

DO YOU LOVE TO?

Get Sh*t Done.

Set goals – and then squash them.

Work under pressure.

Pay attention to details & stay organized.

Use data to form ideas, then take action to bring those ideas to life.

Interact with fellow pet lovers.

Get your hands on a variety of different projects.

Be a part of a small, fun, & energetic team.

Learn & become an expert on different topics.

Grow professionally.

Pet Parents® Company Values:

Pets Are Family

We treat our pets just like we treat our humans. We believe pets deserve their own toy box. We spend more money on our pet’s haircuts than our own. Pictures of them take up more space on our phones than selfies. We research and care about what goes into our pets’ bodies. We celebrate their birth and adoption days. We cherish every moment we are blessed with their companionship.

We are dog people. We are cat people. We are pet people. Pets are family.

Man’s Best Friend

Whether it’s our customers or our pack, we value our relationships and always go above and beyond. We are caring and thoughtful about our customer’s experience. We strive to surprise and “WOW” with action.

Our team, known as our pack, relies on each other in order to accomplish our common goals. This means, keeping ourselves & each other accountable, being transparent, communicating clearly, and always thinking of others.

My Favorite Toy

Dogs are passionate about their favorite toy, bone, ball, teddy, stuffed porcupine, you name it. We get excited when we talk about the work we do. We love our favorite ball and love playing with it all day. We “nerd out” on the details. We are not waiting for the clock to hit 5pm. We leave it all out in the yard - we don’t half-ass. Our pack is passionate.

Every Sniff Matters

We are not surface level thinkers. We sniff & analyze everything, think deeply about variables and piece together different smells to form strategies, plans, and conclusions.

We are continuously questioning everything. Why do we do it this way? How do our customers feel? How can we do better?

Top Dog

We are the top dogs of our domains, if we’re not today, we will be and will work harder than the next to make it happen. We take ownership of our work and are constantly improving. We go the extra mile to push the boundaries to stay on top.

We do more with less. We’re resourceful. We work with a sense of urgency, but we work smarter, not just harder. We add value to everything we do, to move the needle.

Be A Tail-Wagger

Dogs are always excited, energetic, and happy - their tails always wag. We aspire to be tail-waggers like them. We are positive, no matter the situation. We find & embrace the good in all outcomes. Even if we piddle on the floor, we learn from our mistakes and continue on. We are playful and fun. We are always down for a game of fetch.

We know this is work, but we like to have a doggone good time doing it.

About Pet Parents®:

We were born from a pain point with our own pets. We leaped onto the scene at the beginning of 2016, at least doubling every year since. In 2020, Inc. ranked Pet Parents® as the #1 fastest growing company in Iowa, #378 of the Inc. 5000 fastest growing companies in America, also gaining us #1 fastest growing pet products company in the US.

Our brands and product lines are at the crossing of two macro pet industry trends, the humanization of pets, and a focus on pet healthcare. The stars have aligned for us and we're clawing our way to seize this moment.

We love, love, love what we do and what our company stands for – and we get excited to show that through our hard work.

We're a scrappy group of pet-loving badasses looking for fellow top dogs to join our pack. Will it be you?

Your Role in Our Pack:

This is a full-time position in our Ankeny office.

As a Marketing Assistant, you will be an extremely important communication point for our customers and vital in working alongside other pack members and independently on a variety of projects and programs that we have in place. You will assist with many B2C marketing & communication efforts, lead several initiatives, and assist with some B2B marketing & communication efforts. You will lead Customer Success, Customer Experience, Content Marketing roadmap execution, Customer "Wowing", NPS management & optimization, and B2C & B2B email newsletters. You will assist with content marketing, social media, trade shows, print marketing, influencer marketing, digital marketing, general marketing projects, & other initiatives. This role will allow you to become a Pet Parents® expert, and through this, you will not only be a problem solver when it comes to interacting with our B2C customers but also in expanding our various programs.

On top of being the Pet Parents® ‘voice’ in handling our fellow pet parents in a sympathetic, tail-wagging manner, and through communicating different material and content on all platforms, you will also get your hands dirty in other aspects of our company; including community programs, marketing projects, design projects, product innovation, research, data management, sales funnels, organizing information, trade shows, the list goes on. You will anticipate needs, be a clear & concise communicator, and help serve as a go-to resource and problem solver for our fellow pet parents, as well as our pack members.

This role requires an uber-precise focus on organization, time management, creativity, eye for design, data analysis, prioritization, communication & problem-solving skills to help us advance different projects & grow & keep our relationships with our customers and their fur-babies.

· You will wear many "hats.”

· You will have the opportunity to become an expert in the pet industry.

· You will use data to a/b test & drive change for positive outcomes

· You will lead being our "customer's best friend", being their liaison and ensuring we're consistently and constantly "Wowing" them

· You will assist, nurture, & optimize a pet blog network with 3m+ readers each month.

· You will be the Pet Parents® ‘voice’ in communicating with fellow pet parents all over the country.

· You will be a critical thinker and innovator.

· You will work in a fast-paced environment with constant hands-on projects.

· You will also be an organizer, researcher, problem-solver & planner.

· You will have the opportunity to learn and grow far beyond this initial role. In fact, it's our intention and goal to ensure that.

If this sounds appetizing to you and you’re thinking, “Hell yeah! Sign me up!” Let’s move forward to our “Must Haves.”

You must…

· Love dogs and/or cats

· Have a go-getter mentality

· Have the ability to focus and get sh*t done

· Always be willing to learn

· Always be willing to come up with creative ideas

· Have a problem-solver mindset and willingness to tackle any problem thrown your way

· Be able to wear multiple hats (physically and metaphorically)

· Must have at least 1 of the following:

· Minimum 1 years of experience in a marketing role

· Minimum 1 years of experience in a public relations role

· Minimum 1 years of experience in an advertising role

*Bachelor’s degree required

The "Treats" We Offer

· Benefits including health insurance, dental insurance, & vision insurance

· Paid time off

· $50/mo gym/yoga/health club reimbursement

· Flexible working hours

· Great co-workers and memories

· Occasional free lunches and team outings

· Snack and beverage bar

· Unlimited growth potential for leaders of the pack

· Extensive opportunities to learn, grow and advance your career

If our core values vibe with you, your potential role excites you and you're down to join us in becoming the top dogs in the pet industry, let’s do this thing!