Content and Social Media Manager

Content and Social Media Manager Job in Chicago

Midtown is seeking a talented and creative Content and Social Media Manager to join our team.
This is a dual role with about 60% focus on content management and 40% focus on managing our social media channels. You will play a crucial role in developing and executing our creative content strategy across digital and print platforms — that aligns with Midtown's vision and resonates with our target audience. You will collaborate with cross-functional teams, lead content creation efforts, and shape our brand’s voice. With a focus in managing our social media channels, you will maintain and build upon the performance of our digital community to improve our brand connection.

Your exceptional art direction, strategic thinking, and attention to detail will contribute to enhancing our brand presence, engaging our audience and driving business growth.

The team is based in our HQ office in Chicago (3611 N Kedzie Ave.) and supports all club locations.

• The role is hybrid work-from-home and required to also come to the corporate office in Chicago 2 days per week.
• This role is based in the Chicago area and follows a hybrid model, with in-office presence required two days per week at our HQ (3611 N Kedzie Ave., Chicago).
• While primarily office-based, limited travel is required:
  • In-state travel to Chicago-area Midtown clubs 1–2 times per month.
  • Out-of-state travel to other Midtown club locations, typically 1–2 times per year.
• Access to a personal vehicle is strongly advised for ease of travel to Chicagoland club locations, some of which are not easily accessible by public transportation.

If you have a passion for content creation and a drive for building community, we invite you to apply.

Objectives of this role

• Developing and executing a comprehensive content strategy that aligns with Midtown’s goals, target audience and brand identity.
• Driving brand awareness, engagement and lead generation through strategic content marketing.
• Leading the creation of high-quality and compelling content across multiple platforms, including our social media, app, website, email and in-club marketing campaigns.
• Collaborating with cross-functional teams to gather information and develop content that supports marketing initiatives, product launches and thought leadership.
• Managing the performance of our organic social media channels.
• Managing our in-house photographer/videographer and social media coordinator to support in the execution of content creation and performance of social channels.
• Building relationships across our club teams to support brand representation and content creation.

Your Tasks

• Manage content calendar to deliver timely content across various digital platforms.
• Create, curate and manage social media content, including text, audio, visual and multimedia formats and ensure publishing of engaging content across all our communication channels.
• Collaborate with designer, manage videographer, and coordinate with other stakeholders to oversee the content creation of visually appealing and multimedia-rich assets.
• Ensure brand consistency and compliance with our brand guides and voice across all content deliverables.
• Manage and maintain content libraries and ensure content is organized and easily accessible for future use.
• Engage users with prompt responses, organize competitions, ask questions and cultivate relationships.
• Coordinate with club representatives to create engaging lo-fi content to support our channels and represent our vibrant club communities.
• Conduct ongoing research and analysis of industry trends, market insights, and competitors to inform and optimize content strategy.
• Monitor social media developments in design, AI, and platform innovation to ensure all content remains relevant, effective, and aligned with industry best practices.
• Track and analyze content performance metrics across our social platforms including engagement rates and conversions and make data-driven recommendations.

Required skills and qualifications

• Bachelor’s degree in marketing, communications, or a related field.
• 2+ years of experience as a social media manager.
• Excellent written and verbal communication skills.
• A background in asset management with demonstrated ability to prioritize the creation of net new assets vs allocation from current libraries
• Proficiency in social media and analytics tools like Brandwatch to post, monitor content performance, and make data-driven decisions.
• An analytical mindset to interpret data and metrics and optimize content performance.
• Strong project management skills with the ability to prioritize tasks and meet deadlines.
• Cultural understanding and sensitivity to tailor content to our target audience’s preferences, interests and nuances.
• Self-motivated, proactive and able to work independently and collaboratively in a fast-paced environment.
• Understanding of ai tools and trends.

Preferred skills and qualifications

• 2+ years of experience as a content manager, media manager or similar role.
• Leadership experience including managing time and budget allocation of other team members
• Experience in content strategy development and implementation.
• Knowledge of SEO best practices and keyword research tools.
• Familiarity with content distribution and amplification strategies, including social media advertising and influencer marketing.
• Proficiency in Adobe Creative Suite platforms such as Photoshop, Premiere, After Effects, InDesign, and Illustrator.
• Understanding of user experience (UX) principles and web design best practices.
• A strong interest in fitness and wellness and willingness to explore and try out different wellness experiences to influence content creation decisions.

About Midtown

• We own and operate eight premium athletic and tennis clubs across the US and Canada, including the world's largest sports resort and premier boutique hotel located in Chicago with the mission to inspire people to transform their lives.

Salary Range: Starting at $70,000. The actual compensation will depend on experience, and/or additional skills you bring to the table.

Benefits: Please refer to the link here for a copy of benefits and perks offered by Midtown for our full and part time associates.

You may also visit: https://careers.midtown.com/about-us/benefits/

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

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About Us

We work at Midtown to inspire people to transform their lives–and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and active communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.

Our Commitment to Candidates

We're committed to creating a positive experience for every candidate who considers a career at Midtown. In the spirit of transparency and mutual respect, we've outlined the interview process, complete with timelines, below. Whether you join our team or pursue another path, we want you to feel respected and appreciated, because, at Midtown, we believe every interaction is an opportunity to live our core values.

What you can expect after submitting your application

Within two weeks, someone from our Talent Team will review your application. If your experience doesn't align with the needs of the role at this time, we will let you know. If we'd like to move you to the next step of the process, we'll reach out to schedule the first interview.

While there can be the occasional exception, the interview process typically takes 2-3 weeks and includes the following steps.

1. A 30-minute virtual Teams call with a member of the Talent Team to discuss Midtown, the role, and your background and experience.
2. A 60-minute interview with the Hiring Manager, ideally in person, where you'll dive deeper into the technical side of the role.
3. For certain positions in IT and Marketing, a project or technical assignment to assess the skills necessary for the role.
4. A 90-minute panel interview with project presentation (if applicable) with members of the team.
5. A 30-60-minute final interview with a member of the Executive Team.

You'll receive an update on your application within 48 hours of each interview. Please note that, depending on the specifics of the role, it may take up to a week to finalize offer decisions.

Associate Benefits

Members of the Midtown team receive:

• Complimentary club membership
• Discounts on Midtown products and services
• Professional development allowance
• Health insurance for eligible full-time associates
• And more