Director, Influencer & Community Relations

The Future of Beauty Is Here. And It's Thrilling. We're looking for innovative thinkers and rebellious spirits to join our team. ObjectivesDrive strategy and execution of Influencer Marketing & Community Relations toreach overall brand growth and business goals within budgetIdentify new influencers & artistry talent and build innovative programs andpartnerships to expand community, while deepening existing relationships, frommicro to megaOversee ongoing gifting efforts for influencers and makeup artistsPartner with cross-functional teams on marketing campaigns, new productlaunches, growth initiatives, events and moreManage vendor/partner relationships inclusive of influencer talentagencies/agents, tools and event productionMeasure and report on influencer program performance and KPIs; share results,insights and future recommendations with cross-functional teams and leaders onan ongoing basisBe an expert, staying up to date on influencer and community trends and toolsBuild programs from vision through execution to scale influencer contentcreation, traffic and sales, exploding engagement and advocacyDrive a content and events calendar with brand ambassadors and creatorpartners, managing influencer video briefing and working cross-functionally toproduce any needed assetsOversee all community management to ensure we are responding promptly andwithin brand guidelinesConsistently improve the way we communicate with our customers to make surewe're creating a best-in-class community with exemplary service, includingcommunity crisis managementWho You AreStrategic thinker and effective doerPassionate about influencers, social media, the communities that thrive there &keep up with platform changes, popularity, trendsExceptional attention to detail while managing multiple simultaneous projects ina fast-paced environmentExcellent communication, project management, and time management skills,with the ability to effectively prioritizeCreative self-starter with a can-do positive attitude and a roll-up-your-sleevesapproach. Resourceful and comfortable with ambiguityProactive problem-solving skills; ability to anticipate obstacles and quicklygenerate alternate solutions/ideaEffective relationship-building, oral and written communication skills; ability tocultivate strong partnerships and bring people togetherQualificationsB.A. in Communications, Marketing, or similar5-7 yrs experience in influencer relations, social media marketing, communityand/or PRDemonstrated interest and passion for influencers and social media communityComfortable with G-SuiteExperience with influencer software platforms (like Tribe Dynamics) and socialmedia management tools (like Dash Hudson)Excellent communication & writing skillsPrior experience in growing and scaling a digital community is a huge plusThank you for your interest in Kosas!