Content Localization Coordinator - International Markets

Job Expectations:

• Coordinate content localization projects as needed in collaboration with both internal and external resources
• Translate social media content, email, promotional content, and other marketing assets
• Translate and/or create and monitor social media posts on Instagram, Facebook, Pinterest, Twitter & other international social media properties
• Support Rewards program team with email communications, web site content projects, and Rewards customer engagement within assigned market
• Support paid marketing programs as needed, including paid social media advertising, paid search, and influencer marketing within assigned market
• Support email, promotions, site, and social media calendars and ensure consistency of brand voice and style across all channels
• Perform audits, quality assurance testing, and checks on marketing and promotional content and all site content including product descriptions and homepage information
• Spearhead site translation improvements such as homepage information and links, category and attributes review
• Manage and update content style guides and term-based glossaries
• Triage translation and language-specific issues and update content requested by customers and clients
• Light project management duties within assigned market
• Assist in other Marketing-related projects as needed

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills, and Abilities:

Required:

• Native fluency in Hebrew
• Strong writing, editing, and proofreading skills with an ability to present concepts verbally
• Expert communication skills – verbal and written
• Attention to detail and accuracy
• Adaptability and ability to thrive within a fast paced work environment.
• Interpersonal skills

Equipment Knowledge:

• Computer literate – G Suite, MS Office (Word & Excel)

Experience Requirements:

• Generally, requires a minimum of one to three (1-3) years related digital marketing and/or translation experience

Education Requirements:

• Bachelor’s Degree in Marketing, Journalism, Communications, or related field preferred, or a combination of education and equivalent work experience

Judgment/Reasoning Ability:

Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The noise in the work environment is usually moderate. Other factors are:

• Hectic, fast-paced with multi-level distractions
• Professional, yet casual work environment
• Office / Warehouse environment
• Ability to work extended hours as required

#LI-ZL1

At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.