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Posted April 25, 2021
Amazon.com Services LLC

Marketing& Communications Manager _Strategic Account Services (SAS)

Amazon.com Services LLC
Seattle, Washington, USA ⚠ [Archived] No Longer Accepting Applicants

Description

Marketing and Communications Manager
Do you want to empower third-party sellers and small businesses to succeed on Amazon? The goal of Strategic Account Services (SAS) is to promote seller growth on Amazon through account management services, including a customized business plan, insights, recommendations, access to promotions, and business support to drive growth. Our goal is to clearly communicate the value of our programs to increase seller participation, driving business growth for both sellers and Amazon. When we succeed, we not only enhance seller satisfaction, but also improve the customer experience with more selection, better product descriptions, and fewer defections in the shopping experience.

We’re hiring marketers to help us create engaging content to communicate with sellers through existing channels, and also to create strategies for new seller-facing channels. You will champion the seller experience, and will constantly look for ways to improve their experience and help grow their businesses.
To be successful in this role, you need to understand the art of creating compelling human-centered communications as part of existing and new marketing strategies. You’ll have proven experience in B2B marketing, marketing content creation, and communications. You’ll be comfortable working with complex challenges, appreciate white space and autonomy, and understand the value of a rapid test-and-learn approach.

Core Responsibilities

  • Own the creation of seller communications across for multiple Strategic Account Services programs
  • Create compelling written and visual content to educate sellers and drive adoption of new product offerings/features
  • Support the development of service-oriented and value-add content to communicate the benefits of our service offerings and expertise of our team
  • Influence partner teams and marketing managers without authority
  • Work in partnership with marketing strategy experts to implement tactical communications plans
  • Provide quality Raise the Bar oversight for all seller communications
  • Understand and assist in recommending new acquisition channels such as paid advertising, influencer marketing, social, and others

Basic Qualifications

Basic qualification

  • 3+ years of progressives responsibility in B2B communication
  • Ability to partner cross-functionally and work with a wide range of stakeholders
  • Proven track of record of content creation and content creation management including marketing workflows
  • Deep analytical abilities, specifically with respect to campaign performance
  • 3+ years website, email, and social media content development

    • Preferred Qualifications

    • Preferred Qualifications
    • Experience working in PR
    • Experience working in global organizations
    • Experience in marketing/PR agencies/ in-house creative studio
    • Experience in influencer, affiliate marketing
    • Bachelor’s Degree in Writing, Communications, Journalism or relevant major

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.