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Posted June 11, 2021
Golin

VP, Client Integration Director

Golin
Chicago, IL, USA ⚠ [Archived] No Longer Accepting Applicants

About Golin

We are a global public relations agency poised and staffing for the needs of today. Through our 60+ year history we have redefined the role of PR with best-in-class creative that has earned worldwide attention and awards. Representing some of the biggest Fortune One brands, we offer a suite of services from content creation and production, diversity equity & inclusion strategy, influencer marketing, corporate strategy, and public affairs to name a few. To learn more about Golin visit: golin.com.

Why Work for Us?

We are a global agency of run by 1,600 diverse, bright and eager individuals collaborating with us in more than 40 cities around the globe. Some in offices, some working remotely. But regardless of our geographies, our passion for collaboration is the #1 reason clients and colleagues enjoy working with us.

This love for working together isn’t new for us…it started 60 years ago when our founder insisted that personal egos be set aside for the greater good of the agency. Because he knew great work starts with inspired teamwork. Our love for working together is how we get clients and colleagues to work with us and stay with us for decades. And how we launch brands, build careers, win awards and make everlasting friendships.

We are ready to Go All In for you…

Because we promise together, we will make the best work of our lives and create change that matters. If that sounds like something you could wake up every morning to help with, then read on.

DAY-TO-DAY ROLE:

Reporting to our agency chairman, the Client Integration Director (CID) will create and execute the GamePlan, a 3 month program that will enable seamless onboarding of new business wins across the agency. You will:

  • Create GamePlan, the new client onboarding process that will establish Golin as an irreplaceable partner from Day One of the relationship.
  • Develop best practices for this vital function, which will include;
  • Working with Finance on procurement, scopes of work, contracts, forecasting, and financial processes/protocols
  • Partnering with Human Resource and Talent Acquisition on recruiting, DEI, team orientation and training
  • Collaborating with Golin Marketing and Growth Teams to develop Customer Satisfaction (CSAT) data, reporting back on pitch win data, client expectations and external announcements
  • Partner with local office management and practice leads on the immediate “post-win growth plan” and relationship mapping
  • Serving as an interim “Chief of Staff” to the new Account Lead, while at the same time being a corporate resource, consciencely focused on broader agency priorities
  • Set the tone for the future of the relationship – both with clients and the Golin team
  • Position big client wins as all agency opportunities
  • Collaborate with senior leadership, Top Client Leads and new client leaders to facilitate seamless onboarding of major accounts at onset, potentially opening up additional remits
  • Lead support while team staffs up, transitions responsibilities, and finalizes SOWs
  • Reinforce our new brand positioning around obsessive collaboration

GROWTH OPPORTUNTIES:

In this role, you will have direct access to seasoned professionals who - will not only help improve your work - but establish a path for you to grow within Golin long term. This role provides the exciting opportunity to create and build a new function within an established successful agency. One thing you’ll learn about Golin is people stay for both the people and the agency’s willingness to be flexible with career pivots and explorations.

JOB REQUIREMENTS:

  • Experience successfully onboarding large public relations clients
  • An ability to partner and collaborate with Top Client Leads and executive level clients
  • A driver of process, organization, and project management
  • Successfully built PR teams in an agency environment
  • Fearless pursuit of client satisfaction
  • Stellar writing, communications and creative problem solving skills
  • Strong understanding of agency operations with a proven track record or getting things done
  • Entrepreneurial Mindset, Strategic Thinking, Self-Motivated, Organized, and Calm Under Pressure

GOLIN PERKS:

Trying to create the best work of our lives and change that matters can be both physically and mentally draining, which is why Golin offers the following perks we strongly urge our employees to utilize:

  • Unlimited time off
  • Extended Leave
  • Monthly wellness stipend
  • Tuition reimbursement
  • 401K matching program
  • Training and career pathing
  • Community service opportunities

Golin is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.