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Posted June 24, 2021
Crowe PR (Public Relations)

Senior Public Relations Account Manager

Crowe PR (Public Relations)
San Diego, CA, USA ⚠ [Archived] No Longer Accepting Applicants

We are seeking an experienced Senior Public Relations Account Manager who has extensive experience with Consumer & Technology PR.

We are open to remote, U.S.-based candidates who can work with different time zones and meet project timelines.

We are:

We are professionals who thrive in a creative, collaborative and transparent environment, help build world-impacting brands and learn and grow from one another. We are committed to our core values and harness the culture of excellence, authenticity, collaboration and positivity to deliver results that truly move the needle for our clients. We celebrate achievements and are driven by success. We are proud to have been recognized by San Diego Business Journal as one of the ‘Best Places to Work List’ in 2020 and one of the ‘Best PR Firms in San Diego.’ We are determined to continue to create a positive and motivating work environment as we grow and deliver industry-leading ROI.

You are:

You are a growth-minded public relations, influencer marketing or social media professional, who thrives in a dynamic entrepreneurial environment and is willing to take risks and think big. Your passion for brand development centers on solving clients’ problems with strategic and creative solutions. You are someone who displays the utmost professionalism and has a natural ability to anticipate client needs, read between the lines and effectively problem solve. You are ROI-driven, focused, communicative and bring a positive atmosphere to the team. You embrace your strengths and are ready to grow in your career. If this sounds like you, please apply now!

Job Title: Senior Public Relations Account Manager – Technology and Services.

At-Will Employment: This position is an at-will employee position.

Exempt Position: This position is an exempt salaried position.

Major Areas of Responsibility: The major areas of responsibility include, but are not limited to, the following:

  • Develop strategic marketing communications, PR plans and provide senior-level strategic counsel to clients;
  • Draft, review and distribute media materials, including press releases, backgrounders, feature articles, brochure copy, website copy, blogs and more;
  • Strategically manage multiple clients’ business objectives, projects, and deadlines;
  • Maintain relationships with top tier media to readily secure coverage on behalf of clients;
  • Establish “friendly” status with fitting reporters, as outlined with the management team;
  • Stay apprised of clients’ brands, products, and/or services their key issues, competitive situation and industry trends;
  • Uncover and interpret industry information to accomplish client business objectives; 
  • Develop media lists and opportunity calendars;
  • Understand what drives client’s business forward;
  • Work closely with media and social media teams to deliver on client KPIs;
  • Keep clients informed on PR plan and progress;
  • Resolve client concerns quickly and effectively with minimal direction;
  • Delegate responsibilities, and check and approve creative materials, copy, layouts and production art to ensure they are in line with client and agency expectations and coordinate approval of same;
  • Secure and facilitate media stays/tastings and FAM tours (hospitality clients);
  • Partner with company leadership to develop processes and procedures to strengthen company;
  • Coach and inspire the growth and development of junior team members by providing consistent feedback, training, and growth opportunities;
  • Lead and participate in internal brainstorms, message development and media training;
  • Support business development process with deck preparation and presentations;
  • Represent the agency in local business and public relations communities; 
  • Report to and work with the Group Manager and/or Account Director;

Job Requirements:

  • Bachelor’s Degree;
  • 5+ Years of PR agency experience in a management role; 
  • Excellent oral and written communication skills and knowledge of AP Style;
  • Standing relationships with media;
  • Self-starter, who can complete tasks with little direction and can independently problem-solve based on a combination of experience and research;
  • Displays utmost professionalism internally and externally, with clients, partners, etc.;
  • Ability to share ideas and experience to foster positive strategic collaboration amongst team members;
  • A positive, analytical, and creative mindset to be used in identifying and approach challenges, inefficiencies, and ineffective processes with a solution-oriented mindset;
  • Passionate about solving our clients’ problems with strategic and creative solutions;
  • Ability to anticipate client needs, potential problems, and effectively problem solve;
  • A good and active listener, someone who reads people and those in a room well (and adapts their style and response accordingly);
  • Ability to effectively manage and prioritize multiple client projects and deadlines across teams;
  • Ability to understand client success extends beyond media relations; analyze business growth, media relations, and corporate communications in relationship to each other;
  • Is solutions-oriented, recommends solutions when problems arise, assists colleagues in problem solving, and seeks input from colleagues in problem resolution;
  • Exhibits effective communication skills. Uses different communication tools appropriately and is equally effective with each channel;
  • Ability to work in a dynamic environment through flexibility, resilience and a positive outlook;
  • A lifelong learner;
  • Experience with Cision, Meltwater and/or other journalist databases and reporting tools;
  • Proficient at Word, Excel, Outlook, and PowerPoint.