Influencer/Ambassador Outreach Coordinator/Analyst

We are a direct-to-consumer burgeoning beauty company located in the arts district in DTLA with products in both retail stores and online channels. We are looking for an individual who is extremely detail oriented, passionate about beauty and excited about the opportunity to take ownership over the influencer and ambassador program and drive limitless relationships with influencers and ambassadors.

• Lead and drive the brand ambassador, influencer marketing, and customer relations program to ensure that all internal metrics and KPIs are met/exceeded on a weekly basis.
• Own the ambassador, influencer, and customer generated content organization, management and distribution process including negotiating with influencers and customers, ensuring campaign and messaging are executed correctly and on time, and optimizing strategy when necessary; manage the entire end-to-end workflow while staying fully organized.
• Keep track of all partner commitments for each ambassador, influencer, or customer to help them fulfill contractual obligations.
• Help develop and implement creative strategies and tactics to get content produced that drives traffic and revenue; share content ideas and inspiration with partners to keep them creating the best content.
• Identify and evaluate potential partners based on a number of factors, including engagement and expected click and sales performance.
• Stay very organized to ensure that all partnerships are executed correctly and as seamlessly as possible.
• Help make being in our ambassador/influencer program an excellent experience for everyone we work with.
• Competitive research: know what’s going on in the industry and what our competitors are doing; collect key learnings that can be used to strengthen Truly’s ambassador and influencer programs.