Senior Program Manager (Influencer Marketing)
Mavrck empowers the world's biggest brands to rise above the noise on social networks through content consumers trust. With Mavrck, brands harness the power of digital word-of-mouth marketing by tapping into their most valuable asset: existing customers with relevant social influence.
Our patented all-in-one influencer marketing platform discovers and activates thousands of influential customers to create, amplify or submit branded content that is 7x more effective than a brand posting or buying ads on a social network.
As word of mouth marketing continues to be one of the top initiatives of CMO's, so does our need for Senior Program Managers who are passionate about influencer marketing. The Senior Program Manager will implement influencer marketing best practices and drive value for all existing customers by leveraging Mavrck's platform and regularly collaborating with the Customer Success Team and Product Team. The Senior Program Manager will design influencer campaign strategies, optimize campaigns for performance to hit KPIS, run and execute campaigns on behalf of customers, and communicate feedback and insights back to customers.
In this role, you'll get to:
- Manage and execute strategy and campaigns for 15-20 customers, including Fortune 500 and Mid-Market Brands
- Deliver 80% billability against all hours
- Design influencer strategies for the brand, provide guidance, execute, and report on influencer campaigns
- Communicate regularly with brands and influencers, providing the necessary services to successfully meet the customer's KPIs, including updates on performance and delivery data-driven insights
- Apply deep understanding of Mavrck's platform and influencer marketing best practices to provide strategic recommendations in order to drive and improve customer success
- Act as the voice of the customer and the voice of the influencer for internal product feedback
- Contributing to evolving best practices and documentation and proactively communicate to customers
- Manage contractual deliverables with high caliber service delivery, within customer budgets
Mavrck is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!
- 1-3 years experience working directly with influencers
- 2-4 years of experience managing accounts in a client-facing role - agency experience a plus
- Proficiency in creative writing and customer communication
- Proven ability to manage multiple accounts and initiatives, working across multiple teams
- Communication and collaboration skills
- Creative thinkers with the ability to use data to drive problem solving
- Results oriented with passion for analysis and insight-development
- Detail-oriented
Some perks of being on our Squad include...
- Fun Environment: When we're in the office, music, jeans and t-shirts are the norm - and office dogs!!
- Team Lunches: Each Wednesday we enjoy food catered from local eateries as a team!
- Great office locations: Tons of great restaurants and coffee shops nearby!
- Flexible Schedule: We don't care if you're an early bird or a night owl, you're here or you're there - as long as you deliver results!
- Parental Leave: Take up to 12 weeks paid leave when a little one joins the family!
- Open Vacation Policy: No, this isn't a trick. We want you to take the time off when you want or need it!
- We Care: Health, Dental, Vision, Long Term and Short Term disability are part of a comprehensive benefits package
Mavrck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing the form below.
