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Posted July 28, 2021
Chefman

Community Manager

Chefman
Mahwah, NJ, USA ⚠ [Archived] No Longer Accepting Applicants

About Chefman & CHEF IQ

Chefman is one of North America's leading brands of small kitchen appliances. We are on a mission to exceed expectations with our commitment to building best-in-class products to cook the food we all love. We are hard at work to realize our vision of crafting the world's most desired kitchen appliances.

In 2020, we launched the CHEF iQ brand, an ecosystem of connected kitchen appliances. Our mission for CHEF iQ is to enable the world to express their inner chef by making the kitchen experience seamless and transforming how the world connects through food. With our connected appliances and guided cooking intuitive experience, we are seeking to redefine cooking as we know it, making great food effortless in an immersive digital experience.

Job Description

Chefman is searching for a Community Manager. You are savvy with social trends, an exceptional writer with a creative mind and bring a knack for building relationships online—and offline. You bring exciting opportunities that help develop and grow our community and brands, and you are passionate about the 24/7 lifestyle that is social media. Your inquisitive approach brings insights that help influence online brand strategies, and you thrive in an environment where you can work with others to develop ideas to create real impact!

Responsibilities include, but are not limited to:

Community Management

  • Proactively monitor daily social media trends, fan conversation and engagement focused around Chefman/Chef iQ
  • Develop and manage engaging relationships with influencer marketing
  • Actively engage in responses to consumer-facing opportunities
  • Engage with Social Media designer regarding content calendar schedule
  • Engage with internal Customer Service team regarding ratings & reviews feedback and customers who reach out to us on social channels with product concerns
  • Help develop our strategy on how we should welcome these new types of users into our community

Social Listening & Engagement:

  • Maintain deep understanding of social channels and design principles for all social platforms
  • Monitor brands across platforms to engage in brand-aligned conversations
  • Identify and connect with communities of interest, influencers and advocates across platforms

Research & Reporting:

  • Maintain regular monitoring of sentiment utilizing analytics tools
  • Engage in social performance to share actionable insights that help evolve strategies
  • Research, document and deliver cross-platform competitive audits and identify opportunities
  • Extensive knowledge of current events and social media/internet culture

Ideal Experience & Qualifications:

  • Bachelor's Degree in Marketing and knowledge of the culinary world
  • Exceptional, writing, creative and analytical skills
  • Empathetic listener and clear communicator
  • Detail-oriented and organized
  • Positive energy and excitement
  • Relationship builder
  • Desire to work in and adapt to a fast-paced environment