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Posted August 12, 2021
Chico's FAS, Inc.

Manager, Influencer and Talent Relations

Chico's FAS, Inc.
Fort Myers, FL, USA ⚠ [Archived] No Longer Accepting Applicants

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

This position is located in Fort Myers, Florida and relocation assistance is provided!

This position is responsible for managing the end-to-end operations of Chico’s, White House Black Market and Soma’s influencer marketing campaigns. The role also writes and publishes the content for Inside Chic and Intimately Soma blogs.

FunctionalResponsibilities

  • Identifies and develops relationships with key influencers. Advises best practices to implement programming within social media sphere.
  • Coordinates with marketing and creative teams to align goals and ensure smooth and timely implementation of content programs.
  • Functions as a managing editor for social media, coordinating with internal teams to create content calendars as well as implement campaigns, posts, Tweets, updates, etc.
  • Manages day-to-day communications with influencers and/or their management team for upcoming campaigns, promotions and gifting opportunities.
  • Executes monthly paid campaigns by developing brand content with multiple influencers for Chico’s, White House Black Market and Soma.
  • Tracks influencer content and ROI of partnership.
  • Manages affiliate marketing partners, including rewardStyle and ShopStyle.
  • Executes quarterly influencer events for each brand.
  • Tracks and monitors the success of PR and social media initiatives and provide reports to management.
  • Manages a product process with Merchants and Sourcing for Influence content.
  • Responsible for meeting annual revenue goals and additional KPIs for each brand.
  • Works closely with social media team to maintain relationships with influencers on brand social channels.
  • Educates internal partners and colleagues about PR and social media, new trends and best practices.
  • Responsible for maintaining and reporting User Generated Content gallery for each brand.
  • Oversees and works closely with PR agency on day-to-day influencer support.
  • Develops monthly blog content for Chico’s and Soma and works closely with cross-functional marketing teams to maximize content.
  • Responsible for weekly blog reports.
  • Working knowledge of industry and social media trends within the influencer community.
  • Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.

Competencies

  • Culture

Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.

  • Manages Complexity

Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

  • Plans and Aligns

Planning and prioritizing work to meet commitments aligned with organizational goals.

  • Organizational Savvy

Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

  • Courage

Stepping up to address difficult issues, saying what needs to be said.

Required Qualifications

  • Bachelor’s Degree Required. Marketing, Social Marketing, PR, Communications or similar field preferred
  • 5+ years of experience required
  • Working knowledge of all social media platforms
  • Strong written and verbal communication skills
  • Computer proficiency in Outlook, Excel, Word, and PowerPoint
  • Familiarity with digital media (video and photography), as well as social media platforms, programs, techniques, functionality, custom applications and blog platforms
  • Excellent multi-tasker with a proven time management/prioritization track record
  • Confidentiality and the ability to manage sensitive information is a priority in this role
  • Ability to effectively manage multiple, concordant tasks and projects
  • Excellent interpersonal skills

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.