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Posted September 10, 2021
ShopStyle

Account Manager, Influencer Partnerships

ShopStyle
San Mateo, CA, USA ⚠ [Archived] No Longer Accepting Applicants

Job Description:

Role Summary

ShopStyle Collective is looking for a rock star Account Manager to work directly with our influencer network. You will be an integral part of the Collective team by managing relationships and serving as a strategist, advisor, negotiator, and confidante for our roster of influencer partners. Our ideal candidate is also a self-motivated and organized individual who thrives on having meaningful connections with our influencers and identifying growth opportunities that translate into scalable revenue for both the influencer and the Collective business.

Key Responsibilities

  • Manage a roster of top content creators and recommend best practices with a goal of increasing account performance and driving loyalty for ShopStyle Collective
  • Advocate and support your client list across our organization
  • Work cross-functionally with retailer, brand strategy, engineering, and product teams to resolve issues impacting client performance
  • Track performance for top content creators and relay key insights to ShopStyle Collective leadership
  • Assist in casting process for ShopStyle Collective sponsored activations
  • Have a strong pulse on influencer marketing trends and translate findings into actional strategy for client roster
  • Analyze client performance data by using BI programs such as Tableau, CreatorIQ, JIRA (Prior experience with these is a plus)
  • Source new users and content creators across a wide range of verticals

Minimum Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to create strong relationships with key content creators across various social media platforms
  • Exceptional written and oral communication skills, with ability to simplify complex technical solutions for non-technical clients
  • Proven ability to collect, analyze, and present data to internal teams and external clients
  • Comfortable navigating through difficult conversations with high- stakes clients
  • Must be collaborative and solutions oriented

Qualification Requirements

  • Bachelor’s Degree
  • 2-4 years experience in related digital or media industry

RAKUTEN SHUGI PRINCIPLES

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

  • Always improve, always advance. Only be satisfied with complete success - Kaizen.
  • Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
  • Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
  • Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
  • Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.