Junior Account Manager

Artisan Council - a boutique social media agency based in downtown NYC - is seeking a Junior Account Manager specialized in Social Media and Influencer Marketing to be the secondary Client point of contact and strategic manager for several Artisan Council clients. The successful candidate will be able to demonstrate strong strategic experience in social media and influencer marketing, specifically in the beauty industry, and satisfy the requirements listed below.

Artisan Council has been named in the top 30 Global Social Media Agencies and NYC Digital Marketing Agencies by Agency Spotter 3 years running, ranking in the top 10.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our mission is to create a happy, safe, considerate and inspiring work environment for all.

What will you be responsible for?
Client Management:

You will act as the secondary point of contact for a diverse set of clients, supporting the Account Management team.

You will manage relationships strategically, and build trust and confidence through your knowledge of Social Media and Influencer Marketing Strategies while positioning Artisan Council as a strategic resource and partner for business growth.

You will attend weekly client calls, as well as meetings and presentations, promoting the work of your team throughout.

Account Management:

You will have an eagle eye for detail and quality control for all client deliverables; you will ensure that all deliverables are accurate, complete and timely.

You will deliver top quality metrics and reporting focused on business impact and actionable insights related to the clients KPIs.

Strategic planning:

You will be responsible for managing several elements of strategic planning and processes: Research, testing, flawless client presentations and tactical implementation.

You will recommend strategic campaign opportunities to meet/exceed forecasts and KPIs while executing programs within budget.

Cross Team Collaboration:

• You will liaise with social media content planners, copywriters, paid media managers, designers, contractors, influencer specialists and community assistants.
• You will direct and assign jobs as needed and monitor flow of all jobs.

You will collaborate with key Strategists, company Directors and other Account Managers to cross-pollinate best practices and learnings for the benefit of other client accounts.

What kind of skills should you have?

Please note carefully. Applicants without this experience will not be considered.

2+ years community & content management experience, writing/editing social copy with a focus on beauty brands and products.

1-2 years client-facing account management experience.

Extensive familiarity with social media (including Instagram, Facebook, YouTube, Pinterest, Snapchat, Twitter, TikTok and more) and online content, and evidence of a developed social media/web presence.

A strong record of building a brand’s social media profile, drastically increasing followers, engagement, social sharing, etc.

Creative thinker that can generate multiple ideas and fresh creative approaches on the go.

Excellent analytical skills, and experience with Google Analytics, Facebook Insights, and other social media analytical tools, such as Hootsuite, SocialBakers, Lexer, Sprout Social, or Buffer.

Familiarity with SEO best practices and drafting SEO-driven copy

Working knowledge of Google Docs, Google Sheets, Office suite, Adobe suite and content production mobile apps. Basic knowledge of video editing software a plus.

Experience with a range of Content Management Systems, and the ability to learn new systems.

Knowledge of and passion for technology, media, cultural & content trends; values and contributes to team brainstorms & conversation.

Self-starter with strong communication skills.

Optimum time management skills with attention to detail, especially under pressure or time-sensitive deadlines.

Willing to work non-traditional hours, independently, remotely, and go above & beyond where necessary.

Understanding of overall commercial business practices, trading terms and conditions.

BENEFITS

Please note some of these benefits (other than insurance) are pending business returning to normal in New York City.

Health & Dental Insurance

401K

401K matching

Commuter benefits

Additional Training

Monthly Team Social Activities

Annual Company Retreat

Flexible Vacation Policy

Corporate Social Responsibility Program

Diversity, Equity and Inclusion Working Group