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Posted September 23, 2021
Influence Central

Client Service Specialist

Influence Central
Massachusetts, USA ⚠ [Archived] No Longer Accepting Applicants

Looking for someone seasoned in agency client service to join us in a job share, mid-senior level position on our Client Service team working an average of 20 hours a week. We’re a dynamic team focused on influencer marketing, with great national clients and a close-knit team. You can read more about our work on our website at Influence-Central.com. This position can be done remotely.

We’ve found over the past eight years that we thrive on part-time professionals who value balancing client-centric work with personal obligations, and they have stayed with us for years. We currently have four professionals working in these part-time positions for us, and they love the challenge, strategy, and responsibility offered in a part-time role with us. We want to build on their success and longevity.

This position will be with our Client Services team, and while we expect an average of 20 hours a week, we do need flexibility to be able jump in on any urgent client requests or major time-sensitive influencer issues.

Qualifications:

  • At least 4 years in a client service, client-facing in a public relations, media, digital or influencer agency role
  • Passion for and understanding of influencer marketing a huge plus
  • Great people skills, working both directly with clients and overseeing client service team member’s work
  • Strategic thinker and strong writer
  • Detail-centric
  • Agile multi-tasker and highly organized
  • Energized team player with a can-do attitude
  • Passionate about social media and the rapidly evolving influencer space
  • Proficiency with MAC OS

Responsibilities:

  • Running client campaigns from kick-off calls to wrap reports, and bringing to the table strategic thinking, savvy and creative problem solving, and getting into the weeds of delivering successful influencer campaigns
  • Strategizing campaign feasibility within budget parameters and key client KPI’s
  • Serving as main client contact on campaigns you oversee
  • Reviewing influencer applicants for campaigns to determine best fits for a brand
  • Oversee and mentor junior team members co-working on specific client campaigns
  • Review and approve influencer campaign content
  • Master our proprietary campaign management platform
  • Assist as needed in talent recruitment
  • Share creative thinking about innovative client offerings
  • Share trend-spotting on emergent social media platform features

Pay commiserate with experience.

Influence Central is an equal Opportunity Employer