Manager/Senior Manager-GMNS Digital Solution Distribution

About Network & Acquirer Solutions

The Network & Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage. The NAS team is driving a strategic, multi-year transformation to modernize the Network and create innovative products, services, and capabilities – for the whole Enterprise – that will anticipate the needs of customers by enabling more types of payments.

About This Role

The Network Strategy & Partner Enagement Sr Manager will be a part of the Network Strategy team, responsible for shaping the “Network of the future”. This global team is looking to define the capabilities required to drive business differentiation, growth, and deliver a digital global payments Network that is an enabler of rapid innovation. Furthermore, the Network Strategy team is critical in the American Express Network’s distribution and go-to-market strategy and governance.

This role is an exciting opportunity to define distribution and go-to-market strategy for Network solutions as well as developing new business opportunities to drive the value proposition of the Network as core to the American Express Payment Model. The Manager/Senior Manager of Network Strategy & Partner Engagement will focus on the following key responsibilities.

• Understand the strategy of individual products and their current channel approach (focus on digital products)
• Perform research, analysis and synthesis to understand the pain points and needs from channel participants
• Synthesize into a go-to-market strategy for Network Participants, while driving cross-products opportunities and strategic implications for AXP
• Support sales by driving account ownership, target setting/tracking, and support with collaterals and product expertise
• Lead and coordinate pipeline management, including building a pipeline for select network products, generating leads, effectively identifying partner needs, as well as leading and facilitating partner discussions and negotiations
• Act as the central point across AXP teams, between product owners, sales owners, and technical support organizations
• Assess inefficiencies, pain points, and create improvement processes and feedback loop with product team for continuous improvement
  
  

Qualifications

• Relevant experience: Track record of successful Network solution management developing new product strategies, go-to-market plans, and product roadmaps in financial services industry. Relevant financial industry experience desired.
• Passion for payments and innovation: Passion to drive delivery in a fast-moving and innovative environment. Deep knowledge of payments industry and disruptive technologies.
• Thought leadership: Ability to diagnose, synthesize and translate the current state of business and make a proposal for enhancement identifying opportunities for a revenue stream.
• Analytics: Ability to gather and synthesize data, performing analysis and drawing out strategic insights to inform recommendations
• Transformation spirit: Track record for change management and delivery in complex and highly-matrix organizations. Result-oriented and familiar with changes, willing to challenge the status quo to effectively compete and differentiate in a rapidly changing environment.
• Cross-functional experience: Experience leading and managing cross-functional projects.
• Intellectual curiosity: High-intellectual curiosity, out-of-the-box, strategic risk-taking, creative & critical thinker with experience in complex problem solving and strategic thought leadership.
• Entrepreneurship: Ability to mobilize and lead cross-functional team collaboration to drive results in a fast paced, multi-partner environment with constant change. Demonstrated track record for driving results in complex and highly-matrixed organizations.
• Highly collaborative: Ability to collaborate with internal and external stakeholders to deliver value beyond traditional means.
• Effective communicator and influencer: Ability to communicate complex topics in a clear manner and influence executive leadership. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.
  
  

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

• Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and two months after the J&J Vaccine). If you have completed your primary vaccine series but have not yet reached your booster eligibility date, you will be able to come into the office; however, you will need to complete your booster within 30 days of becoming eligible to continue coming in and participating in company-sponsored in-person events.
  
  

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