TikTok Live - Agency Operations Manager

Responsibilities

TikTok is the leading destination for mobile entertainment. Our mission is to inspire creativity and bring joy. TikTok has global offices in Los Angeles, New York, London, Paris, Berlin, Dubai, Sao Paulo, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe.

Responsibilities:
- Source, filter and onboard Talent Agencies
- Organize training sessions for agencies under management to improve creator under management's engagement, community, monetization, etc.
- Troubleshoot LIVE challenges and community violations in real time, and problem solve on the fly.
- Support partners in running large scale LIVE events on TikTok as their primary POC.
- Ability to R&D local requirements to provide product feedback to product teams.
- Generate revenue and increase customer retention by conducting optimization and performance analysis.
- Develop negotiation strategies by studying the integration of new ventures within the company's strategy and operation; examining risks and potentials; estimating partners' needs and goals; aligning with business goals

Qualifications

- Bachelor degree with 2+ years of talent agency or partnerships experience
- Good teamwork spirit, clear logic, priority awareness, passion and a sense of responsibility.
- Good data interpretation and logic capability, explorative, and self-motivated.
- Experience in content strategy operations and talent management.
- Ability to perform professionally with high level brands, agencies, and creators.

Preferred Qualifications:
- Experience working in a partnership role within technology industry
- Deep passion for TikTok, mobile entertainment, social media, and popular culture
- Creative mindset and thought process that's focused on driving business parameters forward
- Experience in the live streaming space and understanding of live streaming trends

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at [email protected].