Senior Product Manager

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It’s how business gets done.

Who is ECI?

At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.

• We offer competitive benefits focused on employee well-being, including paid volunteer time off!
• We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
• We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work four years in a row.
• Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).
  
  

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration.

To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.

The Senior Product Manager must be a problem-solver and solution-creator focused on understanding and translating operational business practices into working solution s to help EC I achieve their desired business outcomes. This particular role will be focused on our growing cloud and SaaS based ERP (Enterprise Resource Planning) solutions in our division that serves SMB Manufacturing businesses .

Responsibilities

• Understanding resources invested in the product and maximize value to customers and ROI for the company
• Understanding, prioritizing and defining the customer and business needs, while working as a member of an agile development team to deliver the product
• Developing and leading Go-To-Market campaigns to achieve the desired adoption, customer value delivery and business outcomes for ECI
• Defining and communicating a vision and roadmap the product for the next 1-3 years
• Understanding market needs and competitive market forces
• Prioritizing customer and market needs to prioritize the work of development teams via sprint planning and longer-term roadmaps
• This position reports to the Vice President of Product Management and requires 10-15% domestic travel.
• Create SaaS and cloud-based product strategies to increase customer adoption and drive new sales.
• Work directly with customers to understand their product needs
• Develop new pricing strategies and manage existing pricing policies
• Manage the product life cycle from conception through release, go-to-market, and beyond to ensure adoption and monetization goals are achieved for the customer and ECI. Maintain a high degree of communication across technology, development, support, implementations, sales and marketing departments in the execution of these goals
• Executive presence comfortable presenting in front of a wide variety of audiences
  
  

Knowledge, Skills, Ability, Education & Experience

• Bachelor’s Degree or commensurate experience
• 5 years of experience with progressively responsible software product management or software development work
• Strong experience in SaaS and cloud-based products a must.
• Product development or product management experience with ERP, supply chain and/or point-of-sale solutions is preferred
• Experience in manufacturing or manufacturing software industries are desirable
• Practical experience implementing Agile methods to drive team performance and a track record of success using the Agile method to deliver software products
• Knowledge of Jira and Aha! a plus
• Strong verbal and written communication skills, strong analytical, technical and problem-solving skills, ability to manage multiple projects simultaneously, flexibility and adaptability to change, decision-making and critical thinking
  
  

In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.

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