Account Manager, Influencer Marketing
*This is a fully remote position, we welcome applicants from all over the USA*
*Please see the instructions in bold below about how to apply for this role.*
About Us
Get Hyped (GH) is a rapidly growing influencer marketing agency focused on executing influencer marketing campaigns for emerging brand clients. You can learn more about us at gethypedmedia.com. We move quickly, constantly push ourselves to the next level, drive big results for our clients, and we have fun doing it.
The Position
GH is looking for an energetic Account Manager to bring onto the team! If you love social media and influencer marketing, have a passion for client satisfaction, are known for your grit, and are a pro in GSD ("getting stuff done") - then we want you to apply!
In this critical role, you will be managing influencer marketing campaigns and the primary point of contact for brand clients. A successful candidate is comfortable with ambiguity and wants to work in an ever-changing, face-paced startup environment. We're looking for someone who will not need much direction, is capable of thinking outside of the box, and is always focused on consistently overdelivering for our clients and implementing ways to bring our company to the next level. You need to be extremely detail-oriented and be able to juggle multiple clients and priorities at one time (this is crucial).
You must be very comfortable with presenting in front of clients, whether it be in-person (post-COVID-19), via video call, or over the phone. See the instructions below with instructions on how to apply to this position.
Perks:
- Remote work arrangement
- Flexible work schedule (we only focus on results, not the time spent)
- A supportive team that will always have your back and support your success
- Awesome clients that we love to work with (if we didn't, we wouldn't work with them)
- Training and mentoring from the executives at the company
- Fun team meetups (post-COVID)
Who you are:
- Highly effective communicator and presenter
- Love juggling multiple priorities and staying busy
- EXTREMELY organized
- Flexible work schedule
- HIGHLY detailed-oriented
- Respectful, professional, yet relatable
- Self-motivated
- Client service-oriented
- You love social media and follow many social media influencers
- You have a ton of grit and can figure out practically anything on your own
- Loves to work hard and have fun doing it
- Loves working in a fast-paced environment
- Thrives outside of a standard 9-5 work structure and is comfortable working at times of highest productivity
- Thinks outside of the box, and constantly thinks of new ways to improve
- Sets big goals for themselves, and constantly exceeds them
- Analytical - you love numbers and are comfortable managing marketing budgets
- You have a Ph.D. in GSD
Responsibilities:
- Develop and execute influencer marketing campaigns that correspond with the client's marketing strategy
- Manage and allocate multiple campaign budgets
- Set up the campaigns in our influencer campaign platform (Mavrck)
- Own all responsibility for client objectives
- Creative and experienced with aesthetics and branding
- Project managing the entire campaign process, including strategic initiatives and tactical administrative responsibilities
- Influencer identification, outreach, negotiation, recruitment and management
- Ideation and creation of social media campaign strategy
- Create influencer contracts and briefing documents
- Utilize Google Docs and Google Sheets to update documents and spreadsheets for clients
- Manage client marketing budget and create a strategy which aligns with their budget
- Handle campaign kickoff calls, strategy calls, debriefs, weekly deliverable reviews with clients via phone, Zoom or in-person
- Relentless problem solver - constantly assessing and resolving challenges for the client and your colleagues and can make adjustments on the fly
- Manage day-to-day communications between the client, our team, and any individuals in between
- Retaining and up-selling clients on other service offerings
- Add value to client campaigns and company culture
- Managing social analytics and creating client performance reports
- Developing and implementing operational processes, policies, and procedures
- Promptly responds to client and partner questions
- Management of Interns and Coordinators when applicable
- Ad-hoc projects for the Executive team as needed
Skills and Qualifications
- Required: 5+ years of agency experience executing multiple influencer campaigns at once
- Extensive experience in and knowledge of influencer marketing trends and best practices
- Passion for social media marketing professionally and personally
- Experience in working with clients in account management or business development capacity
- A limitless curiosity and knowledge about all things social, marketing, web, digital and mobile
- Very strong understanding of marketing and the ability to persuade others
- Comfort with presenting in front of clients
- Comfortable with learning SAAS platforms quickly and easily, including influencer marketing platforms (like Mavrck), Sprout Social, Slack and Qwilr
- Strong understanding of Instagram, LinkedIn, Facebook, Twitter, YouTube, TikTok, Google Drive, Google Calendar, Google Sheets, Google Slides, DropBox, Canva, Microsoft Office Suite, ClickUp
IMPORTANT: We only hire the best talent at Get Hyped. A very brief cover letter is required to be considered. Please tell us your superpowers and start the cover letter off with "AYOOO!" It can be as short as a few sentences and feel free to get creative! If you'd prefer to do a short, self-style video to showcase who you are, you're welcome to do that in place of the cover letter.
