Content Localization Coordinator - Korean

iHerb's Marketing team is dynamic and fast-paced. We’re on the hunt for someone agile, who thrives in an ever-changing e-commerce environment and can find innovative ways to increase brand awareness through measurable and effective marketing strategies.

iHerb is one of the largest U.S.-based e-commerce retailers in the world. We believe that living your healthiest, best life should be easy. That’s why we’ve been leading the industry in the world of wellness since 1996, making it quick and simple for people all over the globe to shop the finest natural products at the very best prices. From multi-vitamins to clean makeup. With over 30,000+ products shipped to over 180 countries and territories, we’re proud to provide the very best overall value.


Job Expectations

• Coordinate content localization projects as needed in collaboration with both internal and external resources
• Translate social media content, email, promotional content, and other marketing assets
• Translate and/or create and monitor social media posts on Instagram, Facebook, Pinterest, Twitter & other international social media properties
• Support Rewards program team with email communications, web site content projects, and Rewards customer engagement within assigned market
• Support paid marketing programs as needed, including paid social media advertising, paid search, and influencer marketing within assigned market
• Support email, promotions, site, and social media calendars and ensure consistency of brand voice and style across all channels
• Perform audits, quality assurance testing, and checks on marketing and promotional content and all site content including product descriptions and homepage information
• Spearhead site translation improvements such as homepage information and links, category and attributes review
• Manage and update content style guides and term-based glossaries
• Triage translation and language-specific issues and update content requested by customers and clients
• Light project management duties within assigned market
• Assist in other Marketing-related projects as needed

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.


Required

Knowledge, Skills, and Abilities

• Native fluency in Korean
• Strong writing, editing, and proofreading skills with an ability to present concepts verbally
• Expert communication skills – verbal and written
• Attention to detail and accuracy
• Adaptability and ability to thrive within a fast paced work environment.
• Interpersonal skills
  

Equipment Knowledge

• Computer literate – G Suite, MS Office (Word & Excel)
  

Experience Requirements

• Generally, requires a minimum of one to three (1-3) years related digital marketing and/or translation experience
  

Education Requirements

• Bachelor’s Degree in Marketing, Journalism, Communications, or related field preferred, or a combination of education and equivalent work experience
  

About IHerb
iHerb is a leading global e-commerce retailer with an emphasis on providing an exceptional selection of nutritional and wellness products for the past 25 years. With over 30,000 products shipped to over 180 countries, we provide the best overall value for natural products through an innovative and efficient supply chain process.

Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow, even during the recent pandemic. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being — that starts with valuing our team members by providing a positive work environment with competitive benefits. Our five shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company vision.


iHerb's Shared Values
Focus on the Customer

• Empower Our People
• Be Entrepreneurial & Pivot Quickly
• Embrace Diversity & Inclusion
• Strive for Simplicity
  

IHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well and plan for the financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Below is a snapshot of the benefits we offer our team members. For a more comprehensive listing, visit www.iHerbBenefits.com.

... Care Starting in 2021, iHerb covers 100% of the associated cost for medical benefits
• Dental and Vision benefits
• Safe Harbor 401(k) + company match (100% of the first 6% of the employee’s contribution)
• Company-paid Term Life Insurance
• Short and Long Term Disability
• Flexible Spending Account (for qualifying expenses)
• Pet Insurance
• Voluntary Supplemental Benefits
• Education Reimbursement Programs
• Professional Development and Job Training
• Wellness Programs with opportunity to earn up to $300 per year

We strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.